Material Issues | RAIZNEXT Corporation

RAIZNEXT's material issues for sustainability are detailed below. They have been identified and defined based on two categories: material issues for society (societal issues) and material issues for the Company (Company issues).

Environment
Society
Governance
【FY2023】
Process for Defining Material Issues

【FY2024】

Environment

Material Issues	Initiative	KPI
Contribute to achieving a carbon neutral society	Expand orders in the carbon neutral field	Take proactive initiatives in areas related to carbon neutrality
Contribute to achieving a carbon neutral society	Reduce GHG^* emissions in corporate activities * Greenhouse Gas	Introduce renewable energy electricity to all business sites that can switch Have low-carbon company vehicles (switch for 100% of new purchases and when renewing leases for vehicles that can be low- carbon) Monitor GHG emissions and consider multifaceted reduction measures
Provide environmentally-conscious plant services	Thorough implementation of the 3Rs^* in construction sites and appropriate processing of industrial waste. * Reduce, Reuse, Recycle	Final disposal rate of waste: 2.0% or less Waste: Fluorescent lamps, mercury lamps, batteries, waste asbestos, mercury-using products, contaminated soil No problems with industrial waste

Society

Material Issues	Initiative	KPI
Provide safe, high-quality services	Ensuring personnel safety	Achievement of all disaster frequency rates^* (frequency rate of 2.40 or less) * All disaster frequency rate: An indicator for the number of occupational accidents (accidents that require time off from work + accidents that do not) per million working hours
Provide safe, high-quality services	Strengthen the quality management system so customers can feel assured	Achievement of our quality nonconformity frequency rate^* (internal indicator: 2.59 or less) * Quality nonconformity frequency rate: An indicator for the number of quality nonconformities per million hours Increased customer satisfaction - Have 98% or higher return rate of customer satisfaction surveys - Have “dissatisfied” and “somewhat dissatisfied” items be less than 3% in customer satisfaction surveys
Develop along with partner companies	Educating, training, and supporting partner companies	Education, training, and support to ensure the skills of partner companies (100% education plan implementation rate)
	Keeping up with partner companies' business performance	Rebuild partner company assessment, and implement assessments
	Promote sustainable procurement	Keep everyone informed about the Sustainable Procurement Policy.
Create rewarding and inviting work environments for all	Use a variety of personnel	Have achieved the hiring plan (100%) Have handicapped employees account for 2.3% or more of personnel Have new female college graduates account for 20% or more of hires Provide training for employees raising children, and training for supervisors to improve support for subordinates Plan measures to increase the ratio of women in management positions to 10% Have 80% or more male employees take parental leave
	Promotion of mental and physical health	Have 100% of employees take stress checks Have 100% of employees get periodic physical exams
	Raise awareness of respect for human rights	Implement Human Rights Policy awareness activities　　 Have 100% of employees (executives and workers) take education on harassment
	Improve the work environment	a. Improve workplace environments at construction sites a. Introduce systems to enhance communication using digital technology b. Introduce and verify generative AI
Enrich people's daily life and contribute to social safety and security	Contributing to local communities	Carry out social-contribution activities (at least 15)

Governance

Material Issues	Initiative	KPI
Strengthen corporate governance	Ensuring compliance	Are conducting in-house training and legal compliance inspections. (Have 100% of employees take the training and 100% pass the test.) Are educating employees about the Construction Business Act. (Have 100% of employees take the training and 100% pass the test.)
	Instill the Corporate Philosophy and Code of Conduct	Improve corporate philosophy empathy points (Aim to surpass the internal indicator for FY2023 (3.83))
	Enhancing information security	Are educating about information security. (Have 100% of employees take the training and 100% pass the test.)

【FY2023】

Environment

Material Issues	Initiative	KPI
Contribute to achieving a carbon neutral society	Expand orders in the carbon neutral field	Take proactive initiatives in areas related to carbon neutrality
Contribute to achieving a carbon neutral society	Reduce GHG emissions in corporate activities	Have solar panels installed on at least one business site Have low-carbon company vehicles (switch for 100% of new purchases and when renewing leases for vehicles that can be low- carbon) Have all lighting possible within the company switched to LED lighting (for 100% of lights that can be switched in all business sites) Have increased awareness of activities to reduce GHGs
Provide environmentally-conscious plant services	Thorough implementation of the 3Rs^* in construction sites and appropriate processing of industrial waste. * Reduce, Reuse, Recycle	The 3Rs are thoroughly implemented in construction sites No problems with industrial waste Measures implemented to reduce waste from packaging of construction-related materials (100% of business sites)

Society

Material Issues	Initiative	KPI
Provide safe, high-quality services	Ensuring personnel safety	Achievement of all disaster frequency rates^* (frequency rate of 2.40 or less) * All disaster frequency rate: An indicator for the number of occupational accidents (accidents that require time off from work + accidents that do not) per million working hours
Provide safe, high-quality services	Strengthen the quality management system so customers can feel assured	Achievement of our quality nonconformity frequency rate^* (internal indicator: 2.59 or less) * Quality nonconformity frequency rate: An indicator for the number of quality nonconformities per million hours Increased customer satisfaction - Have 98% or higher return rate of customer satisfaction surveys - Have “dissatisfied” and “somewhat dissatisfied” items be less than 3% in customer satisfaction surveys
Develop along with partner companies	Educating, training, and supporting partner companies	Carry out education, training, and support to secure skills, responding to 100% of partner company’s requests
	Maintaining good relationships with partner companies	Disseminate the “Declaration of Partnership Building” to partner companies
	Keeping up with partner companies' business performance	Rebuild partner company assessment, and implement assessments
	Promote sustainable procurement	A sustainable procurement policy and specific proposals have been developed
Create rewarding and inviting work environments for all	Use a variety of personnel	Have achieved the hiring plan (100%) Have handicapped employees account for 2.3% or more of personnel Have new female college graduates account for 20% or more of hires Have training for female employees and for supervisors who have female subordinates Make plans for measures to increase the percentage of women in management positions Have 80% or more male employees take parental leave
	Promotion of mental and physical health	Have 100% of employees take stress checks Have 100% of employees get periodic physical exams
	Raise awareness of respect for human rights	Have a human rights policy and carry out awareness-raising activities Have 100% of employees (executives and workers) take education on harassment
	Improve the work environment	Have carried out an employee awareness survey and developed measures for improvement Are promoting improvement of construction sites (portable toilets, locker rooms, rest areas)
Enrich people's daily life and contribute to social safety and security	Contributing to local communities	Carry out social-contribution activities (at least 15)

Governance

Material Issues	Initiative	KPI
Strengthen corporate governance	Ensuring compliance	Are conducting in-house training and legal compliance inspections. (Have 100% of employees take the training and 100% pass the test.) Are educating employees about the Construction Business Act. (Have 100% of employees take the training and 100% pass the test.)
	Instill the Corporate Philosophy and Code of Conduct	Are educating employees about the Corporate Philosophy and the Code of Conduct. (Have 100% of employees take the training and 100% pass the test.)
	Enhancing information security	Are educating about information security. (Have 100% of employees take the training and 100% pass the test.)

Process for Defining Material Issues

Step 1: Identify Societal Issues

Create a list of societal issues that correspond to 34 themes focused on the economy, environment, and society from among the topics of the GRI Standards^*, and score them based on their importance for achieving sustainable corporate growth.

* International guidelines for sustainability reporting. Serving as a reference framework when reporting on the impact of a company or other organization on the economy, environment, or society, they are made with global issues in mind.

Step 2: Identify Company Issues

Based on the belief that the vision and major issues defined in the long-term vision "RAIZNEXT Group V-2032" are aimed at contributing to society and all stakeholders as well as the company's sustainable growth, these major issues have been identified as important issues for the company.

Second Medium-Term Business Plan

Step 3: Develop Material Issue Proposals

Refer to issues identified in steps 1 and 2, evaluate their importance for the Company, and develop material issue proposals.

Step 4: Finalize Material Issues

Discuss material issue proposals developed in steps 1 through 3 at Management Officer Committee and report the results to the Board of Directors.